While the reality of the COVID-19 infection will have a sweeping effect on our service organization and on all the communities we serve
ISBH is committed to supporting people, families and communities with uninterrupted service.
We will remain here for you throughout the COVID-19 public health crisis and during the time that follows.
As a behavioral healthcare organization, we are among the essential businesses that must navigate
COVID-19 risks to provide support for local communities, including some of our most vulnerable citizens
The past several months have prepared us to handle unprecedented changes and we will continue to think of
new ways to help people to be healthy while optimizing the safety of ISBH service workers.
Our initial response to the outbreak, the ISBH Health Priority Connection expanded phone outreach to be
available 12 hours a day, six days a week, to improve access for clients to the services they need, when they need them.
And though we have used telehealth platforms for years, recently reduced restrictions ensure
that our clients can now have greater access to needed services via various technologies.
Our service teams meet continuously to find ways to enhance and improve care and support
We perform a monthly “Health Priority Check-In” with clients to ensure that they are managing life in this new reality.
We also take care of one another, using a range of remote technologies to stay connected wit
each other to make sure that we are all holding up. Self-care is more important than ever.
Though we are adapting to new processes and leveraging technology to continue our work,
“hats off” to our courageous, resilient and outstanding team of collaborative helpers.
They continue to do their important work, and like so many others, are also adapting to things like homeschooling,
caring for loved ones, working expanded hours and learning to navigate client care remotely.
Though we adhere to high standards for safety, like other healthcare workers, ISBH professionals endure the stresses of working in uncertain conditions
attempting to create an environment of calm and stability. They deserve our thanks and admiration for a job well done.
With almost daily changes taking place in healthcare during a difficult time,
ISBH’s clinical and operations teams have more than risen to the occasion.
We are here for our own clients and for our most vulnerable citizens; people living with anxiety and trauma
people surviving domestic violence, people with addiction and people struggling with homelessness.
It is a privilege to serve alongside our dedicated staff. You may continue to count on us.
If you need help, please call us today at 800-321-8293.